CANCELLATION & REFUND POLICY
Our cancellation & refund policy:
Bookings for After School clubs, Saturday Soccer School, Holiday Camps, Development Centres, Elite squads and Academy squads cannot be changed between children or families. Refunds will only be issued on medical grounds, supported by a letter from you Doctor; these will be reviewed on a case by case basis. Refund will not be given for changing minds or not being able to attend. Cancellations must be done by email to lauren@prosportsacademy.pro
Camp bookings - If you would like to change a booking to an alternative date (non-transferrable between holidays), we will do our best to accommodate your request* If your child/ren is unable to attend on a particular day you must email: lauren@prosportsacademy.pro by email by 9am on that day so that the place can be allocated to the next person on the waiting list. Failure to do so will result in a restriction to book onto future schemes.
*this cannot be carried out during 2 day / 3 day or week long bookings.